Shipping policy
Shipping Policy
Order Processing
We aim to process and ship orders within 2–3 business days after the order is placed. Orders are not processed or shipped on weekends or holidays.
Shipping
Shipping options and rates available for your order will be displayed at checkout.
Once your order has shipped, you will receive a confirmation email with tracking information when tracking is available.
Delivery Times
Delivery times vary depending on the shipping method selected and the destination. Delivery estimates provided at checkout are estimates and are not guaranteed.
CGC is not responsible for delays caused by shipping carriers, weather, holidays, incorrect or incomplete addresses, or other circumstances outside of our control.
Incorrect Addresses
Please make sure your shipping information is accurate before completing your order. If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the order.
Lost or Damaged Packages
If your package appears to be lost, damaged, or delivered but cannot be located, please contact us and we will work with you to determine the appropriate next steps.
International Shipping
At this time, CGC ships within the United States only.
If you have questions about shipping or your order, please contact us through our Contact Us page.